Select Page

Will An Item I Lost In An Uber Be Covered By My Credit Card Lost Luggage Insurance? Hint. The Answer Is Not, No!

- Nov 23, 2021 Credit Card Info, Travel2 comments

I recently left an item in an Uber. It was a $50 baby blanket and I was pretty upset. Thankfully, I was able to contact the driver who turned out to be extremely special and came back to me to return it. But later it occurred to me. Hey, maybe the item would have been covered by the lost luggage insurance which is a benefit on my credit card (Amex Platinum). You may think I’m crazy but let’s dive into the gritty terms and see if I’m right or wrong. 

Intro to lost luggage insurance

Many credit cards including the card I used to book the Uber which was an Amex Platinum card (thanks to the $15 monthly Uber credit), include a protection called lost or damaged luggage insurance. 

With the luggage insurance, you will get refunded in a case where your luggage is lost or damaged when traveling with a common carrier. 

You can see a full list of cards offering lost luggage insurance here. But in this post, we’ll focus on the terms of the Amex Platinum card as that’s the card I used.

Amex Platinum terms for lost or damaged luggage Protection

The Amex Platinum will cover you for any item lost or damaged when travelling with a common carrier for up to $3,000 per covered person, as long as you pay the fare using your Amex Platinum card

Here are the exact terms

Is Uber a common carrier?

When we read the word common carrier we often think of an airline. And to be honest, the benefit was probably designed for lost or damaged baggage when flying with an airline. 

But a common carrier does not necessarily mean only an airline.

A google search for the definition of common carrier shows the following results.

Amex terms gives you the following definition for a “common carrier”.

Based on these definitions I do not see why Uber should not be considered a common carrier. 

You can also reference these sources: Court rules Uber is a common carrier – subject to duty to care for passengers, Is Uber a Common Carrier?

If I am at fault for a lost item, will that be covered as well?

While trying to determine whether my lost baby blanket was entitled to be covered, I came up with a second question. Is an item left behind by the consumer included or does the item have to be lost or damaged by the employee of the common carrier? My automatic thought was that it likely would not be covered since it was my fault that I had left it behind. But with this one, I was shocked as well.  

With Amex Platinum terms it states the coverage is provided when you accidentally part from the item. That definitely sounds like it includes items left behind. Nowhere in the terms did I see any exclusions for an item left behind by you.


As I noted before, the item I left in the Uber was later returned to me by the gracious driver so I did not end up needing to file a claim. But in a scenario where the item is lost or left behind in an Uber , based on how I understand the terms, the item should be covered by lost luggage insurance as long as you paid the Uber fare with your Amex Platinum cardUber is considered a common carrier and an item left behind should be eligible for coverage. Do you think I’m wrong? Let me know in the comments.

Frequently asked questions
My business swipes a few hundred a day on Uber. What is the best card to use for Uber?
The Brex Cash Card will give you 8 points on rideshare

Was this article helpful?

Sam Sam has nearly a decade's worth of experience educating his many readers on everything credit. Sam spends his days checking out credit cards for a full report, from the minute benefit details to the shebang of welcome bonuses. Plus studying the ins and outs of building proper credit. It’s his favorite pastime and he loves sharing it with others.

Leave A Comments

This site uses Akismet to reduce spam. Learn how your comment data is processed.


  1. Hi,

    Great article!
    Let me say what I think, when you file an airline claim you would need to fill out some type of lost item claim or report with the common carrier and you’d probably need to send in that form for Amex in order to process the claim with Amex. I don’t think Uber or Lyft has such form.

    Do they ?
    Let us know.

    • I never filed a claim. But if I’m right that items lost by you are covered and uber is a common carrier then you can force Amex to cover without a claim form from Uber (if uber cant provide one). If the front rep does not know how to process it then escalade it to s supervisor or write to the legal department


Recent Posts

Follow us

Click here to subscribe to
our WhatsApp channel

best offers

Ink Business Preferred Credit Card

Earn 100,000 points after spending $15,000 within the first 3 months.

more info

The Business Platinum Card from American Express

Earn 120,000 points after spending $15,000 within the first 3 months.

more info

Citi Premier Card

Earn 80,000 points after spending $4,000 within the first 3 months

more info

Capital One Venture Rewards Credit Card

Earn 75,000 points after spending $4,000 within the first 3 months.

more info

You May Also Like

The 11 Best Credit Card Offers Of August [2022]

The 11 Best Credit Card Offers Of August [2022]

There are some really good credit card offers out there right now. It’s worth it to cash in on points before you book your vacation spot. Welcome bonus points can often be transferred to airlines, hotels, and whatnot. Here are the offers you should look at.

read more
Lost Luggage Insurance – Everything You Need To Know

Lost Luggage Insurance – Everything You Need To Know

Have you ever been left waiting like a klutz in the airport baggage area and your luggage just never arrived? Having lost luggage insurance can save the day if an airline loses your luggage. Or you get your luggage back damaged. Or even if your airpods slip out of...

read more
Top 10 Credit Cards For Restaurant Purchases [2022]

Top 10 Credit Cards For Restaurant Purchases [2022]

With the frequent meals our population eats out, we thought you’d appreciate a list of the top ten restaurant reward earner credit cards. Appetizers, menus, dim lighting, table setting, waiters, gourmet food, desserts. If any of these words resonate with you or if you...

read more
How Many Credit Cards Are Too Many?

How Many Credit Cards Are Too Many?

People are often hesitant to open new credit cards being that they are afraid they already have “too many cards”. How many credit cards are too many? In this post, we will answer this question.  FYI, I personally have 48 accounts on my credit report with many more...

read more
Accumulating Millions Of Miles With Signup Bonuses

Accumulating Millions Of Miles With Signup Bonuses

Many people, including myself, are able to travel for virtually free, unlimited, by using their credit card points.  Getting new cards, earning the bonus points, and swapping them for miles or cashback, equals a free vacation (of first class).  But you can’t simply...

read more

Download link sent

Got it *please check your promotional inbox

Error sending download link

Try Again