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What Will Happen With Reward Points If The Bank, Airline, Or Hotel Chain Goes Bankrupt?

- Feb 21, 2023 Credit Card Info0 comments

Many people have accumulated a lot of points recently and some are wondering the following question. What will happen to my reward points if the credit card issuer goes bankrupt?

I do not identify myself as a bankruptcy lawyer. But, based on what I researched on the internet, here’s the answer.

Rewards and points

Before we dive into the answer, it’s important to understand that there are two types of credit cards: brand, and co-brand

A brand credit card will be a card that earns points from a point program belonging to the credit card issuer. For example, with Amex, it will be Membership Reward Points (the Amex Gold, Platinum, etc.). A co-branded credit card will be a card that earns airline or hotel points outside the credit card issuers network. For example, the Amex Delta card which is an Amex credit card, but earns Delta SkyMiles. The credit card is a partnership between the credit card issuer and a third party airline/hotel etc.

So when you ask about your reward points, in the case of a bankruptcy, you will need to understand who owns your points. Is it the credit card issuer or the airline/hotel etc.? 

If you have a co-branded credit card and the credit card issuer goes bankrupt, you will not lose any rewards as your rewards are not owned by the credit card issuer. But the opposite is also true. If you have a co-branded credit card and the airline/hotel files for bankruptcy, in that case, you can lose your rewards, even if the credit card issuer did not go bankrupt.

Different types of bankruptcy

There are also two types of bankruptcy: Chapter 11 and Chapter 7.

A Chapter 11 bankruptcy is when a company needs to restructure its debt and write off certain losses in order to be able to continue to operate. This is the more common bankruptcy filed by airlines, hotels, or other companies.

A Chapter 7 bankruptcy, though, is a case where the company goes completely bankrupt!

In the case of a Chapter 11 bankruptcy, it’s unlikely that reward points will be lost, as that would be extremely devastating for the credit card issuer, airline, or hotel. Rewards programs are extremely profitable and no one wants to start up with all their customers at once. In 2011, American Airlines filed for Chapter 11 bankruptcy, but none of their members lost any reward points. The same was with Delta in 2005, with United in 2002, and more.

With Chapter 7 bankruptcy, two things can occur. In the worst-case scenario, all members can lose their reward points. In the best-case scenario, the credit card accounts, airline, or hotel chain, can be sold to another bank, airline, hotel, bailout, etc. and the new owner will hopefully honor your previous points earned with the old program.

Conclusion

I believe that there is no reason to panic about your rewards. It should be pretty safe, as it’s unlikely to be lost in the case of a bankruptcy. As explained above, history has shown that in 99% of the cases, reward points usually survive a bankruptcy.

In either case, I don’t recommend leaving a high reward balance on your credit card especially with Capital One because if Capital One for whatever reason shuts down your account, they will immediately take away your points. I have seen in the past people lose thousands of dollars worth of rewards when being shut down. So don’t risk it. 

Stay safe.

Frequently asked questions
If I close my Chase United credit card, will I lose my points?
No. Your points are no longer located at Chase. They are currently in your United account and will not be lost
If Amex closed my accounts, can I still redeem points?
You have 30 days to redeem your points but you can do it only by phone, not online
How long does a bankruptcy stay on my credit report?
A Chapter 7 bankruptcy will stay on your credit report for 10 years. A chapter 13 bankruptcy will stay on your credit report for 7 years
If my American Airlines mileage account got shut down, what happens to my American Airlines credit card?
It will stay open but eventually, they will force you to either product change the card to a different card or close it (it can take years till they wake up about this)

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Sam Sam has nearly a decade's worth of experience educating his many readers on everything credit. Sam spends his days checking out credit cards for a full report, from the minute benefit details to the shebang of welcome bonuses. Plus studying the ins and outs of building proper credit. It’s his favorite pastime and he loves sharing it with others.

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